Privacy Policy

1. Introduction

Ascendio AI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Stock Ascendio ("the Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use the Service.

2. Information We Collect

2.1 Personal Information

We collect information that identifies, relates to, or could reasonably be linked with you ("Personal Information"), including:

• Account Information: Email address, username, password (encrypted), and profile settings
• Payment Information: Payment card details and billing information (processed securely through third-party payment processors)
• Profile Data: Subscription tier, account preferences, and watchlist data
• Communication Data: Messages, inquiries, and support requests

2.2 Usage Information

We automatically collect information about your interaction with the Service:

• Device Information: IP address, browser type, device type, operating system
• Usage Data: Pages viewed, features used, search queries, stocks tracked, time spent on the Service
• Log Data: Server logs, error reports, and access times
• Analytics Data: User behavior patterns, feature usage statistics

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

• Maintain your session and keep you logged in
• Remember your preferences and settings
• Analyze usage patterns and improve the Service
• Provide personalized content and recommendations

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve the Service
• Account Management: To create and manage your account, process subscriptions, and handle billing
• Personalization: To customize your experience and provide relevant content and recommendations
• Communication: To send you service-related notifications, updates, and marketing communications (with your consent)
• Analytics: To analyze usage patterns, trends, and user behavior to improve the Service
• Security: To detect, prevent, and address fraud, security issues, and violations of our Terms
• Legal Compliance: To comply with legal obligations and enforce our policies
• AI Training: To improve our AI models and algorithms (using aggregated, anonymized data)

4. Information Sharing and Disclosure

We do not sell your Personal Information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf:

• Hosting Providers: For server infrastructure and data storage (e.g., Vercel, Supabase)
• Payment Processors: For secure payment processing (e.g., Stripe)
• Analytics Services: For usage analytics and monitoring (e.g., Vercel Analytics)
• Email Services: For transactional and marketing emails
• AI Services: For natural language processing and content analysis

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Legal process, court orders, or government requests
• Enforce our Terms of Service or other policies
• Protect the rights, property, or safety of Ascendio AI, our users, or others
• Detect, prevent, or address fraud, security, or technical issues

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your Personal Information:

• Encryption: Data is encrypted in transit (HTTPS/TLS) and at rest
• Access Controls: Limited access to Personal Information on a need-to-know basis
• Authentication: Secure authentication mechanisms including password hashing
• Monitoring: Regular security audits and monitoring for vulnerabilities
• Third-Party Security: We vet service providers for their security practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your Personal Information, we cannot guarantee absolute security.

6. Data Retention

We retain your Personal Information for as long as necessary to:

• Provide you with the Service
• Comply with legal obligations
• Resolve disputes and enforce our agreements

When you delete your account, we will delete or anonymize your Personal Information within 30 days, except where we are required to retain it for legal or compliance purposes.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your Personal Information:

• Access: Request access to your Personal Information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your Personal Information
• Portability: Request a copy of your data in a portable format
• Objection: Object to processing of your Personal Information
• Restriction: Request restriction of processing
• Withdrawal of Consent: Withdraw consent for processing based on consent
• Opt-Out: Opt-out of marketing communications

To exercise these rights, please contact us at privacy@ascendio.ai. We will respond to your request within 30 days.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

We take appropriate safeguards to ensure your Personal Information remains protected in accordance with this Privacy Policy, including using standard contractual clauses approved by relevant authorities.

9. Children's Privacy

The Service is not intended for children under 18 years of age. We do not knowingly collect Personal Information from children under 18. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us, and we will delete such information.

10. Third-Party Links and Services

The Service may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing them with your information.

The Service aggregates content from third-party platforms (Twitter, Reddit, YouTube, Rednote). Your interactions with that content may be subject to those platforms' privacy policies.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what Personal Information we collect, use, disclose, and sell
• Right to request deletion of your Personal Information
• Right to opt-out of the sale of your Personal Information (we do not sell Personal Information)
• Right to non-discrimination for exercising your CCPA rights

To exercise these rights, contact us at privacy@ascendio.ai.

12. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA) or United Kingdom, you have rights under the General Data Protection Regulation (GDPR), including the rights listed in Section 7 above.

Our legal basis for processing your Personal Information includes:

• Contract: Processing necessary to provide the Service
• Consent: Where you have given consent (e.g., marketing communications)
• Legitimate Interests: For our business purposes that do not override your rights
• Legal Obligation: To comply with legal requirements

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending you an email notification (for material changes)

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: